Effective Date: 04/23/2025

Welcome to Saloon & Asthetics Collection!
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website https://saloonandastheticscollection.pk, interact with our services, or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We only collect personal information that is necessary to provide you with our products and services. This includes:

  • Name
  • Phone Number
  • Email Address
  • Shipping Address
  • Any additional message/inquiry submitted via the Contact Us form
  • Login details (only when an account is created)

We do not collect payment details like credit/debit card numbers, as all payments are handled via Cash on Delivery (COD).

2. How We Use Your Information

The information you provide is used for the following purposes:

  • To process and deliver orders
  • To communicate order updates or respond to your queries
  • To create and manage your user account
  • To improve user experience and ensure smooth website performance
  • To fulfill legal obligations, if required

We do not use your personal information for SMS, email marketing, or third-party promotions.

3. Account Registration and Security

Users may create an account to speed up the checkout process and view order history. If you choose to register:

  • Please ensure your password is secure and not shared with others.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We take reasonable security measures to protect your information, but no system is entirely immune from breaches.

4. Cookies and Tracking Technologies

We may use cookies to enhance your browsing experience. Cookies are small files stored on your device to help the site remember your preferences, shopping cart items, and login sessions.

We do not use any third-party analytics tools like Google Analytics or Facebook Pixel at this time.

5. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal data to third parties.

We may share your information only with:

  • Delivery/courier services for order fulfillment
  • Legal authorities, if required by law

All such parties are required to use your information only in relation to the services they perform for us.

6. Shipping & Delivery Information

We offer free delivery on all orders across Pakistan. Orders are usually processed and shipped within 2 to 5 business days, depending on the destination.

Customers will be contacted by our team if there are any delays or issues with the delivery.

7. Return & Refund Policy

Your satisfaction is important to us. If for any reason you are not satisfied with your purchase, you may request a return or refund under the following conditions:

  • Return requests must be made within 7 days of receiving the product.
  • The product must be unused, undamaged, and in its original packaging.
  • Used or tampered items will not be eligible for return or refund.
  • Once the returned item is received and inspected, a full refund will be issued.
  • The customer will be responsible for return shipping costs, unless the return is due to a defective or incorrect product.

8. Your Rights as a Customer

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to any inaccurate or incomplete information
  • Delete your account or request that we erase your personal data (unless required to retain it for legal reasons)

To make any requests related to your data, simply contact us via the details provided below.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any modifications will be posted on this page with an updated date at the top.

We encourage you to review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, feel free to reach out to us:

Saloon & Asthetics Collection
📍 Shop No 78, Nisar Press Stop, Gurumangat Road, Gulberg, Lahore
📧 Email: salooncollection65@gmail.com
📞 Phone: +923248790587
🌐 Website: https://saloonandastheticscollection.pk